Acceptable Use Policy

To keep NoHeck safe for everyone, certain behavior is not allowed.

1. General Prohibited Conduct

You may not use NoHeck to:

• Violate any applicable laws or regulations.
• Harass, abuse, threaten, or harm others.
• Impersonate any person or entity.
• Interfere with or disrupt the Service or its infrastructure.

2. Network Abuse

The following network-level activities are strictly prohibited:

• Launching or facilitating denial-of-service (DDoS) attacks.
• Port scanning, packet sniffing, or network probing of NoHeck infrastructure or other users.
• Attempting to bypass authentication, access controls, or rate limits.
• Exploiting vulnerabilities in the Service (report them to security [at] noheck [dot] com instead).
• Using the Service as a proxy, relay, or tunnel for unauthorized traffic.
• Automated scraping, crawling, or bulk data extraction beyond documented API usage.

3. Email Abuse

When using NoHeck's email features, you must comply with applicable anti-spam laws (including CAN-SPAM and GDPR). The following are prohibited:

• Sending unsolicited bulk email (spam).
• Sending phishing emails or messages designed to harvest credentials.
• Forging email headers, sender addresses, or DKIM signatures.
• Using NoHeck email to distribute malware, ransomware, or other harmful software.
• Purchasing, renting, or using third-party email lists for outbound messaging through NoHeck.

4. Content Restrictions

You may not use the Service to store, transmit, or distribute:

• Content that infringes on intellectual property rights (copyright, trademark, patent).
• Illegal content under applicable law.
• Content that promotes violence, hatred, or discrimination.
• Malware, viruses, or other harmful code.
• Content obtained through unauthorized access to third-party systems.

NoHeck does not proactively monitor Customer Content but reserves the right to remove content that violates this policy upon notice.

5. Account Sharing Restrictions

• Each user account is for a single individual. Sharing login credentials between multiple people is not permitted.
• Workspace Owners may create additional user accounts for team members within their subscription plan.
• Automated or bot accounts must be clearly identified and comply with all applicable policies.

6. Reporting Violations

If you believe someone is violating this Acceptable Use Policy, please report it to security [at] noheck [dot] com. Include as much detail as possible, including the nature of the violation, any relevant URLs, and supporting evidence.

We review all reports and will respond within a reasonable timeframe. Reports can be submitted anonymously.

7. Consequences of Violations

NoHeck reserves the right to take action against accounts that violate this policy. Depending on the severity and nature of the violation, consequences may include:

1. Warning — A notice to the account holder describing the violation and requesting corrective action.
2. Temporary suspension — Restricted access to the Service while the issue is investigated or resolved.
3. Content removal — Removal of specific content that violates this policy.
4. Account termination — Permanent removal of the account for severe or repeated violations.

Where possible, we will notify the account holder before taking action, except where immediate action is necessary to protect users or the Service. Terminated accounts are subject to the data retention terms in our Privacy Policy.

Contact

Report violations: security [at] noheck [dot] com.